Fyle - Privacy Policy
TERMS AND CONDITIONS FOR THE USE OF FYLE
Effective: March 2025
TERMS FOR THE EUROPEAN UNION AND EUROPEAN ECONOMIC AREA
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ACCEPTANCE OF TERMS By downloading, installing, or using the application (“App”), you expressly agree to these Terms and Conditions. If you do not agree, please refrain from using the App.
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LICENSE GRANT We grant you a limited, non-exclusive, non-transferable, revocable license to use the App solely for personal, non-commercial purposes associated with your Apple ID or iCloud account.
Apple’s Required Terms:
- These Terms and Conditions are between you and the App developer, not with Apple Inc.
- Apple has no obligation to furnish any maintenance and support services with respect to the App.
- Apple is not responsible for addressing any claims relating to the App or your possession/use of the App.
- Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party intellectual property infringement claims.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and are entitled to enforce them against you.
- USER RESPONSIBILITIES
Users are responsible for the accuracy, legality, and completeness of information processed with the App.
We explicitly do not guarantee the legal, financial, or factual accuracy of the App’s outputs.
Users explicitly agree not to:
- Modify, reverse engineer, decompile, or disassemble the App.
- Use the App for any illegal, unethical, or unauthorized purpose.
- Share login credentials or access with third parties.
- Create derivative works based on the App.
- Attempt to circumvent subscription restrictions or payment systems.
- Export, re-export, or use the App in violation of applicable export control laws.
- Use the App for creating or distributing misleading content, deepfakes, or any content intended to deceive others.
- Process highly sensitive data including but not limited to medical diagnoses, genetic information, biometric data for identification purposes, or data concerning health, sexual orientation, political opinions, religious or philosophical beliefs.
- FREEMIUM MODEL AND PREMIUM FEATURES
The App is provided on a Freemium model, with basic functionality available at no charge and premium features available for a fee through in-app purchases processed by Apple’s App Store.
Premium features include but are not limited to enhanced document processing capabilities and advanced AI analysis.
All purchases are subject to Apple’s App Store terms and conditions. Payments for premium services are processed by Apple, not the App developer.
ADVERTISING NOTICE
Currently, the App does not contain any advertising. However, we explicitly reserve the right to introduce advertisements into the App in the future, particularly in the free version. Should we introduce advertising, we will:
- Provide at least 30 days’ notice before introducing advertisements
- Ensure advertisements comply with all applicable laws and App Store guidelines
- Allow Premium users to access an ad-free experience as part of their subscription benefits
- Implement appropriate privacy controls related to advertising where applicable
By continuing to use the App after the introduction of advertising, you consent to receiving advertisements as part of the service.
- AI AND DOCUMENT PROCESSING DISCLAIMER
The App utilizes artificial intelligence (AI) and large language models (LLM) for document analysis, OCR (Optical Character Recognition), and text processing. Generated information is provided exclusively for informational purposes.
We explicitly disclaim liability for:
- Any inaccuracies, errors, omissions, or misleading information produced by the AI/LLM.
- Decisions or actions taken by users based on AI/LLM-generated content.
- Consequences arising from reliance on AI/LLM outputs.
- Document recognition errors, misclassifications, or incomplete text extraction.
AI-generated content does not constitute professional legal, financial, tax, medical, or other specialized advice. Users must independently verify all information or seek appropriate professional consultation.
We do not assume responsibility for performance outages, inaccuracies, or damages arising from the use of third-party services and APIs integrated into the App.
We reserve the right to update AI and LLM models at any time, and any resulting changes in generated content quality or nature do not constitute a defect.
Specific examples of potential AI misinterpretations include, but are not limited to:
- Misreading or misinterpreting numbers in documents, including financial figures, dates, or quantities
- Confusing similar-looking characters, particularly in low-quality scans or images
- Incorrectly categorizing document types or misidentifying the purpose of a document
- Failing to recognize handwritten text or specialized notation
- Misunderstanding or misclassifying technical or specialized terminology
Users bear sole responsibility for any financial decisions made based on information processed by the App. This includes but is not limited to investment decisions, tax filings, expense reports, budget planning, or any other financially impactful actions. Users must independently verify all financial information before making monetary decisions based on App outputs.
- PRIVACY AND DATA SECURITY
User data is processed in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy available within the App.
Document Contents:
- Content of scanned documents remains stored on your device and/or in your personal iCloud storage.
- For document analysis and AI-powered features, text content from your documents may be sent to external language models (LLMs) when you choose to use these features. Only the specific text needed for analysis is sent.
- The App provides privacy protection settings that allow you to control data processing and blacklist sensitive data to prevent it from being sent to external language models.
- You may opt-in to share anonymous usage statistics to help improve the App. These statistics cannot be traced back to individual users.
Data Storage:
- The App utilizes Apple’s CloudKit and iCloud to store document data, allowing synchronization across your devices.
- All document data, including PDFs, OCR text, and metadata, is stored in your personal iCloud account or on your device.
- While document contents generally remain private, text content may be processed by external AI services when you use analysis features, with privacy filters you can configure.
- Users are responsible for maintaining their own data backups.
- System logs generated by the App remain on your device and are not transmitted to or accessible by us.
Data Collection:
- We do not collect or store any personally identifiable information about you.
- For users of premium features, we receive only a randomized identifier from Apple’s payment system for subscription management purposes, which cannot be linked to your personal identity.
- All analytics data, if you consent to share it, is fully anonymized and aggregated.
- Device logs and diagnostics remain on your device and are not transmitted to us.
Data Deletion:
- Since we do not store your document data on our servers, we cannot delete it upon request.
- To delete your data, you must remove documents through the App interface or delete the App, which will remove locally stored data.
- You can easily delete all your data, including documents stored in iCloud and the app’s database, through the app’s settings menu. This option performs a complete wipe of all your data associated with the app.
- Your iCloud data remains under your control and can be managed through your Apple ID settings.
- For subscription information managed through RevenueCat, we can disassociate your anonymized identifier upon request.
Data Retention:
- Since we do not store your personal data on our servers, we do not have data retention policies related to your documents or personal information.
- The anonymous usage statistics, if you’ve consented to share them, are retained for a maximum period of 12 months.
Data Transfer:
- By using the App, you acknowledge that any anonymized analytics data may be transferred to and processed on servers located within and outside the European Economic Area (EEA).
- No personal data or document contents are transferred to our servers.
GDPR User Rights: The following rights under GDPR are addressed as follows in our App:
- Right to Access: As we do not collect or store your personal data, there is no personal data for us to provide upon request.
- Right to Rectification: Since we do not store your personal data, rectification is not applicable.
- Right to Erasure: We cannot erase data we do not possess. Your document data is under your control in your iCloud account.
- Right to Restriction of Processing: You can withdraw consent for analytics at any time through the App settings.
- Right to Data Portability: All your data is already in your possession in your iCloud account.
- Right to Object: You can opt out of analytics at any time through the App settings.
- Right to Withdraw Consent: Consent for anonymous analytics can be withdrawn at any time through the App settings.
If you have questions about exercising these rights, please contact us at the email address provided in Section 16.
We do not assume liability for unauthorized access, data loss, or data alteration due to cyber-attacks or other security breaches beyond our reasonable control.
- PAYMENT, REFUNDS, AND SUBSCRIPTION TERMS
The App is generally provided free of charge (Freemium Model). Certain extended functionalities (“Premium Features”) are available only for a fee. The specific current scope of free and premium features, along with pricing, is detailed separately within the App.
We explicitly reserve the right to modify the scope of free and premium features, convert free functions to premium, or introduce new premium features at any time. Such changes do not constitute a defect, provided the core purpose of the App is maintained and users are notified at least 30 days in advance.
Users with active subscriptions retain access to subscribed features until the end of their subscription period. Changes apply only to future subscriptions or renewals.
All payments made for premium services or in-app purchases are final and non-refundable unless otherwise required by applicable law. Any refund requests must be submitted to Apple through the App Store.
Subscription services renew automatically unless canceled by the user at least 24 hours before the renewal date through their Apple ID settings.
For consumers within the EU: The statutory right of withdrawal expires once digital content has been provided if the user explicitly consents in advance and acknowledges that the right expires upon provision.
- DISCLAIMER OF WARRANTIES
Free functions of the App are provided “as is” and “as available” without warranties of any kind, express or implied.
For premium services, the statutory warranty claims regarding assured characteristics and availability apply, unless otherwise expressly stated.
We expressly do not warrant uninterrupted, error-free, secure, or continuously available services for free features.
- LIMITATION OF LIABILITY
To the fullest extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages.
Our liability is strictly limited to the amount paid by the user within the preceding twelve (12) months.
This limitation of liability does not apply in cases of intent, gross negligence, injury to life, limb, or health, or breaches of essential contractual obligations (cardinal duties). Essential contractual obligations particularly include providing the App’s basic functionality and maintaining minimum standards of data security as described herein.
- INDEMNIFICATION
Users agree to indemnify and hold us harmless from any claims, damages, liabilities, or expenses, including legal fees, arising from their violation of these Terms, unlawful use, or misuse of the App.
- TERMINATION AND MISUSE
We reserve the right to terminate or suspend your access to the App at any time, with or without cause or prior notice.
We explicitly reserve the right to pursue legal action against users who violate applicable laws or these Terms.
The following violations constitute grounds for immediate termination without prior notice:
- Using the App for illegal activities, including but not limited to fraud, identity theft, or money laundering
- Deliberate attempts to bypass subscription controls or payment mechanisms
- Distribution of malware, viruses, or other harmful code through the App
- Systematic extraction of data from the App beyond normal usage patterns
- Sharing access credentials with multiple users or unauthorized third parties
- Using automated systems or bots to interact with the App
- Any activity that significantly impairs App performance or availability for other users
- FORCE MAJEURE
Neither party shall be liable for any failure of or delay in performance of its obligations under these Terms for the period that such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes or labor disputes, embargoes, government orders, telecommunications, network, computer, server or Internet downtime, unauthorized access to information technology systems by third parties, or any other cause beyond the reasonable control of the party.
- CHANGES TO TERMS
Changes to these Terms will be communicated to users no less than 30 days before their effective date.
Continued use of the App after this period constitutes acceptance of the revised Terms.
If you disagree with the revised Terms, you must cease using the App and may request account deletion.
- USE BY MINORS
Minors under 18 years of age may only use the App with the explicit consent of a parent or legal guardian.
- DISPUTE RESOLUTION
Any disputes arising out of or related to these Terms shall first attempt to be resolved through informal negotiation. If the dispute cannot be resolved through negotiation, both parties agree to participate in mediation before pursuing any legal remedies.
For users residing in the European Union: In accordance with Regulation (EU) No 524/2013, we provide a link to the Online Dispute Resolution (ODR) platform of the European Commission: http://ec.europa.eu/consumers/odr/. This platform serves as a point of entry for out-of-court resolutions of disputes arising from online sales or service contracts.
- CONTACT INFORMATION
For inquiries regarding these Terms, please contact us at litze.pasten.0i@icloud.com.
- GOVERNING LAW AND JURISDICTION
These Terms are governed by and construed in accordance with German law, excluding conflict-of-law provisions.
For consumers within the EU, mandatory consumer protection regulations of their country of residence shall apply.
- SEVERABILITY
Should individual provisions of these Terms be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
In case of invalidity of any provision, it shall be replaced by a valid provision that comes closest to the parties’ commercial intent.
- LANGUAGE
These Terms may be available in multiple languages. In case of any discrepancy between the German version and any other language version, the German version shall prevail.
- INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, including but not limited to copyrights, trademarks, trade names, patents, software code, visual elements, graphic design, logos, and user interface of the App are the exclusive property of the App developer or its licensors.
Users are not granted any rights or licenses to the App’s intellectual property beyond the limited license specified in Section 2 of these Terms.
Any feedback, comments, or suggestions provided by users regarding the App may be used by us without restriction or compensation.
The App name “Fyle”, its logo, and associated visual elements are protected trademarks. Any unauthorized use, reproduction, or distribution of these trademarks is strictly prohibited.
Users explicitly agree not to:
- Copy, reproduce, modify, or create derivative works of the App or its content
- Remove, alter, or obscure any copyright, trademark, or other proprietary notices
- Use the App’s name, logo, or trademarks in any manner that suggests endorsement or affiliation without prior written consent
- Register or attempt to register any trademarks, service marks, or domain names that are identical or confusingly similar to our marks
All rights not expressly granted to users under these Terms are reserved by the App developer.
TERMS FOR NORTH AMERICA (UNITED STATES AND CANADA)
For users in the United States and Canada, the following terms apply in addition to or in replacement of the terms above:
- PRIVACY AND DATA SECURITY
DATA COLLECTION STATEMENT The App does not collect or store personal information as defined under U.S. state privacy laws, including the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar state regulations, as well as Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Since we do not collect, use, share, or sell personal information:
- We do not sell or share personal information with third parties
- We do not use personal information for targeted advertising
- We do not need to provide methods for exercising data privacy rights since no personal data is collected in the first place
All document data is stored on your device and/or in your personal iCloud storage. When you use AI-powered analysis features, text from your documents may be sent to external language models. You can control what content is shared through privacy settings in the app. The only additional data we may collect is fully anonymized usage statistics if you explicitly opt in to share this information.
- DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE APP WILL FUNCTION UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OR THE RESULTS OF THE USE OF THE APP IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED TO THE MINIMUM WARRANTY PERIOD ALLOWED BY APPLICABLE LAW.
- LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APP, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO CASE SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF FIFTY DOLLARS ($50.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.
- DISPUTE RESOLUTION
INFORMAL DISPUTE RESOLUTION Any disputes arising out of or related to these Terms or your use of the App shall first attempt to be resolved through informal negotiation. If the dispute cannot be resolved through negotiation, both parties agree to participate in mediation before pursuing any other legal remedies.
CLASS ACTION WAIVER YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
For Canadian residents, nothing in these Terms limits your ability to bring issues to the attention of federal, provincial, or local agencies.
- GOVERNING LAW AND JURISDICTION
For users in the United States, these Terms shall be governed by and construed in accordance with the laws of the State of New York without regard to its conflict of law provisions.
For users in Canada, these Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in New York, New York, and you hereby consent to personal jurisdiction and venue in such courts.
- LANGUAGE
For Canadian residents in Quebec, the parties expressly acknowledge that they have requested that these Terms and all related documents be drafted in English. Les parties reconnaissent expressément avoir exigé que la présente convention et tous les documents connexes soient rédigés en anglais.
TERMS FOR ASIA-PACIFIC REGION
For users in Australia, New Zealand, Japan, Singapore, and other Asia-Pacific countries, the following terms apply in addition to or in replacement of the terms above:
- PRIVACY AND DATA SECURITY
User data is processed in compliance with applicable privacy laws in your jurisdiction, including the Australian Privacy Act 1988, New Zealand Privacy Act 2020, Japanese Act on the Protection of Personal Information (APPI), Singapore Personal Data Protection Act (PDPA), and related regulations.
Document Contents and Data Storage:
- Content of scanned documents is stored on your device and/or in your personal iCloud storage.
- When you use AI analysis features, text from your documents may be sent to external language models. You can use privacy settings to filter sensitive information.
- All document data, including PDFs, OCR text, and metadata, is stored in your personal iCloud account or on your device.
- We do not collect or store any personally identifiable information about you.
All document storage is handled through your device and/or your personal iCloud storage. The only data we may collect is fully anonymized usage statistics if you explicitly opt in to share this information. When you use AI analysis features, document text may be processed by external language models with privacy controls you can configure.
Since we do not collect, store, or process any personal data on our servers, there are no personal data rights to exercise regarding access, correction, or deletion of such data. You maintain complete control over your data through your device and iCloud settings.
- PAYMENT, REFUNDS, AND SUBSCRIPTION TERMS
REGIONAL CONSUMER PROTECTION RIGHTS
Australia and New Zealand: For users in Australia and New Zealand, nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law or the New Zealand Consumer Guarantees Act 1993, which cannot be excluded, restricted or modified by agreement.
To the extent permitted by law, our liability for any breach of a non-excludable guarantee is limited, at our option, to:
- The replacement of the goods or the supply of equivalent goods;
- The repair of the goods;
- The payment of the cost of replacing the goods or of acquiring equivalent goods; or
- The payment of the cost of having the goods repaired.
Japan: For users in Japan, consumer protection rights afforded under Japanese law, including the Consumer Contract Act, cannot be waived and apply despite anything to the contrary in these Terms.
Singapore: For users in Singapore, the Consumer Protection (Fair Trading) Act applies to these Terms to the extent that you are using the App for personal consumption.
- DISCLAIMER OF WARRANTIES AND STATUTORY GUARANTEES
CERTAIN LEGISLATION, INCLUDING THE AUSTRALIAN CONSUMER LAW, MAY IMPLY WARRANTIES OR CONDITIONS OR IMPOSE OBLIGATIONS WHICH CANNOT BE EXCLUDED, RESTRICTED OR MODIFIED EXCEPT TO A LIMITED EXTENT. THESE TERMS MUST BE READ SUBJECT TO THESE STATUTORY PROVISIONS.
WHERE WE ARE LIABLE FOR A BREACH OF A NON-EXCLUDABLE CONDITION OR WARRANTY, OUR LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW, TO THE FOLLOWING AT OUR OPTION:
- THE REPLACEMENT OF THE GOODS OR THE SUPPLY OF EQUIVALENT GOODS;
- THE REPAIR OF THE GOODS;
- THE PAYMENT OF THE COST OF REPLACING THE GOODS OR OF ACQUIRING EQUIVALENT GOODS; OR
- THE PAYMENT OF THE COST OF HAVING THE GOODS REPAIRED.
- LIMITATION OF LIABILITY
WHERE LIABILITY CANNOT BE EXCLUDED, SUCH AS UNDER CONSUMER GUARANTEES AND FAIR TRADING LAWS IN AUSTRALIA AND NEW ZEALAND, OUR LIABILITY TO YOU IS LIMITED TO THE AMOUNT PAID BY YOU FOR THE APP (OR, WHERE PERMITTED, THE COST OF RESUPPLYING THE SERVICE).
- DISPUTE RESOLUTION
For users in Australia, New Zealand, Japan, or Singapore, you may also have access to local consumer protection agencies and small claims tribunals, which provide an alternative avenue for dispute resolution.
Australia: For Australian users, nothing in these Terms limits your right to pursue a complaint with the Australian Competition and Consumer Commission or relevant state consumer protection agency.
New Zealand: For New Zealand users, nothing in these Terms limits your right to pursue a complaint with the Commerce Commission or the Disputes Tribunal.
Japan: For Japanese users, nothing in these Terms limits your right to pursue a complaint with the Consumer Affairs Agency or other relevant consumer protection organizations.
Singapore: For Singaporean users, nothing in these Terms limits your right to pursue a complaint with the Consumers Association of Singapore (CASE) or Small Claims Tribunals.
- GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of:
- For users in Australia: the laws of New South Wales, Australia
- For users in New Zealand: the laws of New Zealand
- For users in Japan: the laws of Japan
- For users in Singapore: the laws of Singapore
- For users in other Asia-Pacific countries: the laws of Singapore
Nothing in these Terms excludes the application of mandatory consumer protection laws in your jurisdiction.
Any disputes shall be resolved in the courts of your country of residence, and you consent to the non-exclusive jurisdiction of those courts.
TERMS FOR LATIN AMERICA
For users in Brazil, Argentina, Colombia, Mexico, Chile, and other Latin American countries, the following terms apply in addition to or in replacement of the terms above:
- PRIVACY AND DATA SECURITY
User data is processed in compliance with applicable privacy laws in your jurisdiction, including Brazil’s Lei Geral de Proteção de Dados (LGPD), Argentina’s Personal Data Protection Law (Law No. 25,326), Colombia’s Law 1581 of 2012, Mexico’s Federal Law on Protection of Personal Data Held by Private Parties, Chile’s Law No. 19,628 on the Protection of Private Life, and other applicable regional regulations.
Document Contents and Data Storage:
- Content of scanned documents is stored on your device and/or in your personal iCloud storage.
- When you use AI analysis features, text from your documents may be sent to external language models. You can use privacy settings to filter sensitive information.
- All document data, including PDFs, OCR text, and metadata, is stored in your personal iCloud account or on your device.
- We do not collect or store any personally identifiable information about you.
All document storage is handled through your device and/or your personal iCloud storage. The only data we may collect is fully anonymized usage statistics if you explicitly opt in to share this information. When you use AI analysis features, document text may be processed by external language models with privacy controls you can configure.
Since we do not collect, store, or process any personal data on our servers, there are no personal data rights to exercise regarding access, correction, or deletion of such data. You maintain complete control over your data through your device and iCloud settings.
Data Transfer:
- By using the App, you acknowledge that any anonymized analytics data may be transferred to and processed on servers located within and outside your country of residence, but only if you explicitly opt in to share such data.
- PAYMENT, REFUNDS, AND SUBSCRIPTION TERMS
REGIONAL CONSUMER PROTECTION RIGHTS
Brazil: For users in Brazil, these Terms comply with the Brazilian Consumer Defense Code (CDC). In accordance with the CDC, consumers have the right to:
- Clear and accurate information about products and services
- Protection against deceptive and abusive advertising
- Protection against unfair or abusive contract clauses
- Effective prevention and redress for damages
The statutory 7-day cooling-off period for distance purchases applies to eligible digital content that has not been accessed or used.
Argentina, Colombia, Mexico, and Chile: For users in these countries, all applicable consumer protection laws regarding clarity of terms, fairness in contractual relations, and right to information apply to these Terms.
- DISPUTE RESOLUTION
For users in Latin American countries, you may also have access to local consumer protection agencies and small claims procedures, which provide an alternative avenue for dispute resolution.
Brazil: For Brazilian users, disputes may be submitted to the consumer protection agencies (PROCON) or to the small claims courts (Juizados Especiais) in accordance with Brazilian law.
Argentina, Colombia, Mexico, and Chile: For users in these countries, local consumer protection agencies and procedures are available for dispute resolution in accordance with local laws.
- GOVERNING LAW AND JURISDICTION
For users in Brazil, these Terms shall be governed by and construed in accordance with the laws of Brazil. For users in Argentina, these Terms shall be governed by and construed in accordance with the laws of Argentina. For users in Colombia, these Terms shall be governed by and construed in accordance with the laws of Colombia. For users in Mexico, these Terms shall be governed by and construed in accordance with the laws of Mexico. For users in Chile, these Terms shall be governed by and construed in accordance with the laws of Chile. For users in other Latin American countries, these Terms shall be governed by and construed in accordance with the laws of Brazil.
- LANGUAGE
For users in Brazil, in case of any discrepancy between the English version and the Portuguese version, the English version shall prevail. Para os usuários no Brasil, em caso de discrepância entre a versão em inglês e a versão em português, a versão em inglês prevalecerá.
TERMS FOR MIDDLE EAST REGION
For users in the United Arab Emirates, Saudi Arabia, Qatar, and other Gulf countries, the following terms apply in addition to or in replacement of the terms above:
- USER RESPONSIBILITIES
Users explicitly agree not to:
- Use the App to create, store, or process content that may be considered offensive, defamatory, or contrary to local customs, traditions, or values applicable in your jurisdiction.
- CONTENT RESTRICTIONS
Users in Middle Eastern countries acknowledge and agree to comply with all local laws, regulations, and cultural sensitivities. The App must not be used to create, store, process, or share any content that:
- Contradicts Islamic principles or values in jurisdictions where Islamic law applies
- Contains material that may be considered blasphemous or disrespectful to religious beliefs
- Promotes political ideologies prohibited in your jurisdiction
- Contains content prohibited by local censorship laws or regulations
- May be considered contrary to public morals, ethics, or social values in your jurisdiction
The user is solely responsible for ensuring that all content processed using the App complies with all applicable local laws and regulations.
- PRIVACY AND DATA SECURITY
User data is processed in compliance with applicable privacy laws in your jurisdiction, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, Saudi Arabia’s Personal Data Protection Law, Qatar’s Law No. 13 of 2016 on the Protection of Personal Data, and other applicable regional regulations.
Document Contents and Data Storage:
- Content of scanned documents is stored on your device and/or in your personal iCloud storage.
- When you use AI analysis features, text from your documents may be sent to external language models. You can use privacy settings to filter sensitive information.
- All document data, including PDFs, OCR text, and metadata, is stored in your personal iCloud account or on your device.
- We do not collect or store any personally identifiable information about you.
All document storage is handled through your device and/or your personal iCloud storage. The only data we may collect is fully anonymized usage statistics if you explicitly opt in to share this information. When you use AI analysis features, document text may be processed by external language models with privacy controls you can configure.
- GOVERNING LAW AND JURISDICTION
For users in the United Arab Emirates, these Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. For users in Saudi Arabia, these Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. For users in Qatar, these Terms shall be governed by and construed in accordance with the laws of the State of Qatar. For users in other Gulf Cooperation Council (GCC) countries, these Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
- LANGUAGE
In case of any discrepancy between the English version and any Arabic version, the Arabic version shall prevail where required by local law; otherwise, the English version shall prevail.
TERMS FOR CHINA MAINLAND
For users in China mainland, the following terms apply in addition to or in replacement of the terms above:
- USER RESPONSIBILITIES
Users explicitly agree not to:
- Use the App in any manner that violates applicable Chinese laws, regulations, or public order and good morals.
- Upload, download, store, or share any content that is prohibited by Chinese law, including but not limited to content that may endanger national security, state secrets, social stability, or content that is obscene, pornographic, gambling-related, violent, or terrorist in nature.
- CONTENT COMPLIANCE
Users in China mainland acknowledge and agree that:
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The App must not be used to engage in any activities prohibited by Chinese law, including but not limited to:
- Violating the fundamental principles established in the Constitution
- Endangering national security or unity
- Damaging national reputation and interests
- Inciting discrimination between nationalities or undermining national unity
- Undermining the state’s religious policy or promoting cults and superstition
- Spreading rumors or disrupting social order
- Promoting obscenity, pornography, gambling, violence, terrorism, or criminal activities
- Insulting or defaming others or infringing upon the lawful rights and interests of others
- Conducting activities in the name of illegal civil organizations
- Any other content prohibited by laws and administrative regulations
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All user-generated content must comply with China’s Cybersecurity Law, Data Security Law, Personal Information Protection Law, and other applicable regulations.
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The App may be subject to review by relevant Chinese authorities, and the App developer will cooperate with such authorities as required by law.
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PRIVACY AND DATA SECURITY
User data is processed in compliance with applicable Chinese laws and regulations, including the Cybersecurity Law of the People’s Republic of China, the Data Security Law of the People’s Republic of China, and the Personal Information Protection Law of the People’s Republic of China.
Document Contents and Data Storage:
- Content of scanned documents is stored on your device and/or in your personal iCloud storage.
- When you use AI analysis features, text from your documents may be sent to external language models. You can use privacy settings to filter sensitive information.
- All document data, including PDFs, OCR text, and metadata, is stored in your personal iCloud account or on your device.
- We do not collect or store any personally identifiable information about you.
All document storage is handled through your device and/or your personal iCloud storage. The only data we may collect is fully anonymized usage statistics if you explicitly opt in to share this information. When you use AI analysis features, document text may be processed by external language models with privacy controls you can configure.
DATA LOCALIZATION AND CROSS-BORDER TRANSFER
In accordance with Chinese data localization requirements, all document data remains on your device or in your personal iCloud account. Since we do not collect or store your personal data, no cross-border transfers of such data occur from our systems.
- SECURITY SAFEGUARDS
We prioritize the security of your data by keeping it exclusively on your device and in your personal iCloud account. We implement industry-standard security measures for the app itself, including:
- Encryption of sensitive data
- Access controls and authentication mechanisms
- Regular security assessments and vulnerability testing
- GOVERNMENT REQUESTS AND COMPLIANCE
In accordance with Chinese law, we may be required to comply with legally valid requests from authorities. However, since we do not collect or store your document data or personal information, we have no access to such data and therefore cannot provide it to any authorities.
- USE BY MINORS
In accordance with Chinese regulations on the protection of minors online:
- Minors under 18 years of age may only use the App with the explicit consent of a parent or legal guardian.
- Special protection measures are implemented for users under 14 years of age.
- The App implements measures to prevent addiction by minors in compliance with relevant Chinese regulations.
- Parents and guardians are encouraged to guide minors in the proper use of the App.
- DISPUTE RESOLUTION
For users in China mainland, disputes may be resolved through the following channels:
- Filing a complaint with the local consumer protection association
- Submitting the dispute to a local mediation committee
- Filing a lawsuit with the competent People’s Court
- GOVERNING LAW AND JURISDICTION
For users in China mainland, these Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China.
Any disputes arising from or related to these Terms shall be submitted to the jurisdiction of the competent People’s Court where the user resides.
- LANGUAGE
In case of any discrepancy between the English version and the Chinese version, the English version shall prevail.
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